WARRANTY
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LIMITED TWO to TEN-YEAR WARRANTY (AWNINGS/PERGOLAS/VERANDA) INFINITY AWNINGS LIMITED MAKES THE FOLLOWING WARRANTY WITH RESPECT TO THE AWNING/PERGOLA/VERNDA:
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1. This Warranty is made only to the first purchaser (hereinafter referred to as the “Original Purchaser”), who acquires the awning/pergola/veranda for his or her own use and when the awning or pergola is installed and operated within the mainland (England, Wales, and Scotland)
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2. WARRANTY PERIOD: This Warranty will be in effect for TWO (2) to TEN (10) years from the date of purchase by the Original Purchaser. The Original Purchaser should retain a copy of the dated invoice as evidence of the date of purchase.
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3. WARRANTY: This Warranty covers labour for ONE (1) year and specified parts for TWO (2) - TEN (10) years except for commercial installations which is TWO (2) years. The awning/pergola/veranda shall be free from defects in material and workmanship at the time of installation and under normal use. This Warranty does NOT cover conditions unrelated to the material and workmanship of the awning/pergola/veranda. Such unrelated conditions include, but are not limited to: (a) damage not reported within 7 days of ownership; such damage includes, but is not limited to, pin holes, out of square fabric, tears, and rips to fabric; (b) failure or damage caused by storms, rain, water pooling, snow or any acts of God; (c) damage or failure caused by installation of accessories not manufactured and marketed by the manufacturer or any non-manufacturer specific parts that are installed as replacement parts; (d) the need for normal maintenance and any damage resulting from the failure to provide such maintenance; (e) failure to follow manufacturer’s instructions for use of the awning/pergola; (f) any accident to, or misuse of, any part of the awning/pergola and any alteration by anyone other than Infinity Awnings Limited or its authorised representative; (g) cosmetic issues caused after installation; (i) normal wear; (j) abuse or (k) failure to have the product maintained every ONE (1) year.
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4. WARRANTY COVERED PARTS: All awning/pergola/veranda component parts are covered under this Limited Warranty, however the adjustment of any additional sensors, batteries, bulbs, or fuses are excluded. Bespoke brackets/frames and remote handsets are only covered for ONE (1) year.
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5. It is suggested that the Original Purchaser provide preventative maintenance on a yearly basis. The preventative maintenance suggested is: (a) assure proper winding of fabric; (b) cleaning of fabric; and (c) inspection and lubrication. The cost of this preventative maintenance is the Original Purchaser’s responsibility, and the preventative maintenance should take about one hour.
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6. WARRANTY REMEDY: In order to obtain the benefits of this Warranty, the Original Purchaser should stop using the awning/pergola/veranda and contact us immediately so we can arrange a convenient time for inspection.
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7. Any item examined and found to be defective in material or workmanship during the warranty period, we shall repair or replace the component part.
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8. Infinity Awnings Limited does not authorise any person or company to create any Warranty obligations or liability on its behalf. This Warranty is not extended by the length of time which you are deprived of the use of the awning/pergola.
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9. IN NO EVENT SHALL INFINITY AWNINGS LIMITED BE LIABLE FOR EITHER INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGES. THIS INCLUDES ANY DAMAGE TO ANOTHER PRODUCT OR PRODUCTS RESULTING FROM SUCH A DEFECT.
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10. ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR ANY PURPOSE, IS LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.
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11. THIS WARRANTY GIVES SPECIFIC LEGAL RIGHTS; YOU MAY ALSO HAVE OTHER RIGHTS. No action to enforce this Warranty shall be commenced later than ninety (90) days after the expiration of the Warranty Period. Claims must be submitted in writing to Infinity Awnings Limited.
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12. The manufacturer reserves the right to change the design of any awning/pergola/veranda without notice and with no obligation to make corresponding changes to awnings/pergolas/veranda previously manufactured.